Inkunga ya serivisi
Igurishwa mbere y'igihe
1. Gusubiza vuba ibibazo no guhuza imishinga ku buryo bw'umwuga.
2. Urupapuro rwuzuye rw'inyandiko zemeza ko umushinga wujuje ibisabwa kugira ngo harebwe ishyirwa mu bikorwa ry'umushinga.
3. Ibisubizo byihariye ku buntu bihuye n'uburyo bwose bwo kubika ingufu.
4. Ibiciro bisobanutse kandi byuzuye kugira ngo hagenzurwe neza ikiguzi cyo kugura.
5. Inkunga yo guhindura imiterere, gupakira, no gushyira ikirango mu buryo buboneye.
Serivisi zo mu bucuruzi
1. Isuzuma ry'icyitegererezo ribanza gukorwa; umusaruro utangira ku bwinshi gusa nyuma y'uko isuzuma rikozwe, hagakorwa igenzura rikomeye ry'ubuziranenge.
2. Itsinda rya WhatsApp rishyirwaho nyuma yo gutumiza, aho itsinda ry’ubushakashatsi n’iterambere, ubuziranenge, n’umusaruro ryitangiye gukora ibishoboka byose kugira ngo ritange ibyo waguze.
3. Kuvugurura aho ibintu bigeze mu gihe nyacyo, bikagaragara neza mu gihe cyose cy'ibikorwa.
4. Amakuru mashya ku bijyanye n'ibijyanye n'ibicuruzwa nyuma yo kuva mu ruganda.
5. Ijyanye n'amasoko yo mu mahanga, itanga serivisi zo guhangana n'imihindagurikire y'ikirere mu gace runaka.
Serivisi nyuma yo kugurisha
1. Garanti y'imyaka 3–5 hamwe n'inkunga y'inyuma yo kugurisha amasaha 24/24 ku isi.
2. Ubuyobozi bw'ubuntu bwo gushyiraho, gukoresha BMS, n'amahugurwa ya tekiniki.
3. Gukemura ibibazo byavuye mu bucuruzi hakoreshejwe ikoranabuhanga rya kure kugira ngo hakemurwe neza ibibazo nyuma yo kugurisha.
4. Gutanga ibikoresho byo kwamamaza ku buntu kugira ngo bishyigikire ibikorwa byo kwamamaza by'abakiriya.
5. Inkunga y'igihe kirekire mu bya tekiniki no gusangira buri gihe ibitekerezo bigezweho mu nganda.
